General Questions

• What’s it like to work at Scribe-X?
• As a Scribe-X medical scribe, you’ll gain valuable experience while receiving benefits designed to support your educational and career goals, including:
  ‍
  - Certification from the Scribe-X Medical Scribe Academy
  - Paid training
  - Flexible paid time off (PTO)
  - One free set of GRE/MCAT preparation materials
  - One school application reimbursement
  - Access to interviews with our medical school partners
  Additionally, after 90 days of employment, you’ll become eligible for health insurance and PTO. Our commitment to your success includes providing extra training, clinical experience, and guidance to help you achieve your medical career goals.
• What does the medical scribe training program involve?
• The Scribe-X Certified Medical Scribe training program is one of the most comprehensive in the industry, lasting 4-6 weeks. It combines orientation, online modules, group classroom sessions, and hands-on apprenticeship training with a paired provider. The curriculum covers essential scribe responsibilities, key protocols, HIPAA compliance, and patient charting in the EMR.
• Can I work part-time as a medical scribe?
• Scribe-X Medical Scribes commit to a one-year partnership with their provider, aligning their schedules to streamline workflows and accommodate provider preferences. Many scribes choose to begin after graduating or when their class load is minimal, ensuring consistent availability.
• Can I use my own computer equipment?
• Scribe-X provides all medical scribes with a custom-built computer tower equipped with essential software and HIPAA-compliant firewalls. The package includes two 20” monitors with a stand, a keyboard, a mouse, a webcam, and a headset. Scribes may use their own accessories if compatible, but the provided computer must be used to ensure compliance.
• What is the dress code for a medical scribe?
• Scribes are expected to maintain a professional appearance by wearing business casual attire or the Scribe-X-provided scrub top, sent after certification. This approach ensures professionalism without requiring out-of-pocket expenses. Maintaining a professional background for virtual interactions is also emphasized.
• Can I work in multiple specialties?
• While scribes are matched 1:1 with a primary provider, cross-training opportunities are available as they gain experience. This allows scribes to explore different medical specialties, helping them make informed career decisions, while also ensuring providers have coverage options during absences.
• What opportunities are available for advancement?
• For those pursuing medical careers, advancement opportunities include roles such as medical scribe trainer, supporting multiple specialties and EMRs. For individuals exploring other fields, Scribe-X offers administrative career paths. Many of our leaders, including our Director of Operations and Director of Sales, began their careers as scribes. Read their stories here.
• What is the time-off policy for scribes?
• Scribes begin accruing paid time off (PTO) on their first day and can start using it after 90 days. They earn 40 hours of PTO annually, which can be used for sick or vacation time. We ask for a minimum of 2 weeks’ notice for planned vacations and 2 hours’ notice for sick leave. To ensure proper provider coverage, we also discuss upcoming time-off needs before training begins.